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Contact Us
Visit one of our two Locations!

Tarrytown
6 Main Street
Tarrytown, NY 10591
(914) 333-0420
rockislandsoundtarrytown@gmail.com
Mon – Sat: 10:00am – 6:00pm
Sun: Closed

Rye
619 Milton Road
Rye, NY 10580
(914) 967-0800
rockislandsoundrye@gmail.com
Mon – Fri: 1:00pm – 6:00pm
Sat - 11:00am - 4:00pm  Sun: Closed

© 2018 by Rock Island Sound. All Rights Reserved.                                                                                    Proudly Designed by Wixgle

REPAIRS

Our professional and experienced staff is proud to cater to the needs of our customers. Whether you are looking for a replacement part for your instrument or if you just want to customize your guitar or bass with new pickups, tuners, Rock Island Sound has what you are looking for.

We have an enormous selection of replacement parts and accessories. Rock Island Sound Repair Shop performs set-ups, neck resets, fret jobs, crack repair, grind/polish, binding and custom work.

Amplifier Repair Rates:

Shop Rate: $90.00 per hour 
Time is billed at 1/4 hour increments after the initial minimum bench fee.

Minimum Bench Fee: $45.00 – *non-refundable*
Inspection, troubleshoot and estimate repair. If repair is approved this applies towards the final repair cost, it is not an additional charge.

Estimates: Minor repairs of 1/2 hour or less are done without estimates. If the cost of the repair is estimated to be more than one hour plus parts, we get the customer’s approval prior to beginning the work. Deposits are not required unless special parts need to be ordered, or if repair costs will exceed value of unit.

Turnaround Time: Most repairs average approximately 5-10 business days upon receipt of product. Availability of certain manufacturers parts can greatly affect times, we’ll let you know if this may be an issue.

Rush Fee: $50.00 Rush service is dependent on parts availability.

Warranty: We offer a 30-day warranty on all parts and 45-day on labor. Warranty covers only the original customer complaint and work performed. Unrelated problems to the original customer complaint will not be covered.* Please note that most repairs typically require 1 to 2 hours labor. Only actual repair bench time is charged. All jobs are burned in and tested before final play testing, which is not counted as billable time.

SETUPS & RESTRINGS

Acoustic/Electric setup - $75 + strings

Floyd Rose setup - $85 + strings

12-String setup - $85 + strings

Restring whole Guitar - $35

Restring one string - $0

 

PICKUP INSTALLS

Direct - $40

Direct w/ routing - $70

Acoustic undersaddle - $60 + set up

Active pickup - $160

Soundhole pickup - $60

Jazz floating - $80

Coil tapping pickup - $40

5-way/3-way - $40

 

NUTS & SADDLES

Cut a new nut - $50

Cut saddle - $50 + setup

Compensated saddle - $80 + setup

 

GRIND, POLISH, FILE

Grind and Polish - $160 (setup included)

Fret Jobs - $350 (setup included)

Bound board - $380 (setup included)

Maple board - $430 (setup included)

Fretless - $290

 

CRACKS AND GLUE

Top cracks - $90 and up

Cleats - $50

Brace repair - $50

Bridge reglue - $150 (setup included)

Broken headstock - $140 + up

 

TUNERS

Normal install - $25 to $65

Sperzel install - $55